Terms of Service

Last Updated: July 17, 2025

Effective Date: July 17, 2025

1. Acceptance of Terms

Welcome to tatamotorsmoradabad.in, operated by Shree Balaji Autowheels (India) Pvt. Ltd. ("Company", "we", "us", "our"). By accessing or using our website, submitting enquiry forms, booking test drives, or communicating with us through any channel, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our website or services.

2. About Us

Legal Name: Shree Balaji Autowheels (India) Pvt. Ltd.
Trade Name: Shree Balaji Autowheels
Business Type: Authorized Tata Motors Passenger Vehicle Dealer
Address: Ground Floor, Delhi Road, Opposite Circuit House, Buddhi Vihar, Moradabad, Uttar Pradesh 244103, India
Phone: +91 97605 48921 / +91 90846 89299
Email: info@tatamotorsmoradabad.in
Business Hours: Monday to Sunday, 10:00 AM to 7:00 PM

3. Services Offered

Through our website and showroom, we offer the following services:

  • Sale of new Tata Motors passenger vehicles (petrol, diesel, CNG, and electric).
  • Test drive scheduling and vehicle demonstrations.
  • Vehicle finance assistance through partner banks and NBFCs.
  • Motor insurance assistance at the time of purchase.
  • Vehicle exchange and valuation services.
  • Genuine Tata Motors accessories and parts.
  • Periodic vehicle servicing and after-sales support.
  • Customer enquiry and support via phone, SMS, WhatsApp, RCS, and email.

4. Use of the Website

You agree to use this website only for lawful purposes. You must not:

  • Use the website in any fraudulent, misleading, or unlawful manner.
  • Attempt to gain unauthorized access to any part of the website, servers, or databases.
  • Transmit unsolicited promotional material, spam, or malicious code.
  • Copy, reproduce, redistribute, or modify any content without prior written permission.
  • Impersonate any person or entity or misrepresent your affiliation with any person or entity.
  • Submit false, inaccurate, or misleading information through our forms.

5. Enquiry Forms, Test Drive Booking & User Submissions

When you submit an enquiry form, contact form, or test drive request:

  • You confirm that all information provided is accurate and complete to the best of your knowledge.
  • Submission does not constitute a confirmed booking, sale, or service appointment until confirmed by our team.
  • All bookings are subject to vehicle availability, dealer confirmation, and applicable terms.
  • Our team will contact you via phone, SMS, WhatsApp, or email to confirm details.
  • We reserve the right to decline or cancel any enquiry or booking at our discretion.

6. Communications & Messaging Terms

By submitting a form on our website and checking the consent checkbox, you explicitly agree to receive communications from Shree Balaji Autowheels (India) Pvt. Ltd., including:

  • SMS messages — promotional offers, service reminders, booking confirmations, and informational updates.
  • WhatsApp messages — enquiry responses, promotional content, and service-related communication.
  • RCS (Rich Communication Services) messages — interactive promotional and informational messages.
  • Phone calls — follow-up on your enquiries and service-related calls.
  • Email — newsletters, offers, and transactional emails.

Key terms regarding communications:

  • Promotional messages will only be sent after your explicit opt-in consent obtained through our website forms.
  • Standard message and data rates may apply depending on your mobile carrier plan.
  • All SMS communications comply with TRAI (Telecom Regulatory Authority of India) guidelines and are sent through registered DLT platforms.
  • You may opt out of promotional communications at any time by replying STOP to SMS messages or contacting us at +91 97605 48921 / +91 90846 89299.
  • Opting out of promotional messages does not affect transactional or service-related communications necessary to fulfil your requests.

For details on how we handle your data, please read our Privacy Policy.

7. Vehicle Pricing & Offers

All vehicle prices, specifications, features, colors, and offers displayed on this website are indicative and subject to change without prior notice. Final pricing, availability, and specifications will be confirmed by our sales team at the showroom. Prices are exclusive of registration, insurance, and other applicable charges unless explicitly stated.

8. Finance & Insurance

Finance and insurance assistance provided through our dealership is facilitated through third-party banks, NBFCs, and insurance companies. We act as an intermediary and do not guarantee loan approval, interest rates, or insurance premiums. Final terms are determined solely by the respective financial institution or insurer.

9. Intellectual Property

All content on this website — including text, images, logos, graphics, and design — is the property of Shree Balaji Autowheels (India) Pvt. Ltd. or its licensors and is protected by applicable intellectual property laws. Tata Motors branding, trademarks, vehicle names, and logos are the property of Tata Motors Limited. Unauthorized reproduction, distribution, or use of any content is strictly prohibited.

10. Disclaimer of Warranties

This website and its content are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. We do not warrant that the website will be uninterrupted, error-free, or free of viruses or other harmful components. Vehicle warranties are provided by Tata Motors Limited as per their standard warranty terms.

11. Limitation of Liability

To the fullest extent permitted by applicable law, Shree Balaji Autowheels (India) Pvt. Ltd. shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from your use of this website or our services, including but not limited to loss of data, loss of profits, or business interruption.

12. Indemnification

You agree to indemnify and hold harmless Shree Balaji Autowheels (India) Pvt. Ltd., its directors, employees, and agents from any claims, damages, losses, or expenses arising from your violation of these Terms or misuse of our website or services.

13. Third-Party Links & Services

Our website may contain links to third-party websites including Tata Motors, finance partners, and mapping services. We have no control over and accept no responsibility for the content, privacy policies, or practices of third-party websites or services.

14. Governing Law & Jurisdiction

These Terms of Service are governed by and construed in accordance with the laws of India. Any dispute arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts in Moradabad, Uttar Pradesh, India.

15. Changes to These Terms

We reserve the right to modify these Terms of Service at any time. Updated Terms will be posted on this page with a revised "Last Updated" date. Your continued use of our website after changes are posted constitutes acceptance of the updated Terms.

16. Contact Us

For questions or concerns regarding these Terms of Service, please contact:

Shree Balaji Autowheels (India) Pvt. Ltd.
Ground Floor, Delhi Road, Opposite Circuit House,
Buddhi Vihar, Moradabad, Uttar Pradesh 244103, India
Phone: +91 97605 48921 / +91 90846 89299
Email: info@tatamotorsmoradabad.in
Website: https://www.tatamotorsmoradabad.in